Passionate to grow in a dynamic work environment studded with opportunity?
We are Hiring!
Location: Bangalore
Role Type: Head of Operations
Responsibilities :
- Oversee the implementation of technology solutions throughout the organization
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Formulate business strategy with others in the executive team
- Manage contracts and relations with customers, vendors, partners and other stakeholders.
- Design policies that align with overall strategy
- Evaluate staff performance and provide training where necessary.
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
- Implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention.
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Analytical skills of day to day usage of inventory, wastage etc
- Supervise staff to ensure that tasks are completed on time and according to safety laws.
- Shift and task assignment
Skills :
- Familiarity with all business functions including HR, finance, supply chain and IT
- Experience with implementing IT systems
- Knowledge of data analytics and reporting
- Good with numbers and financial planning
- Outstanding communication and negotiation skills
- Excellent organizational and leadership ability
- Analytical mind and excellent time management skills
- Problem-solving aptitude
- Good knowledge of adobe, canva etc
- Strong Microsoft office skills.
- Knowledge of health and safety protocols.
